Delivery & Returns
Delivery Costs
U.K. Delivery - £3.50 or Free for email subscribers. Sign up here.
U.K. Special Delivery - £7.50
International Delivery - from £9.70 to £10.80
Delivery costs are flat rate so you will not be charged extra for buying more than one item.
Dispatch & Delivery Times
U.K. Delivery - 2-5 working days
U.K. Special Delivery - 1-3 working days
International Delivery - 1-4 weeks, depending on location
Made to order items - Allow 1 week before dispatch
Every piece of Honeydew Club jewellery is handmade. Most items are dispatched within 1-3 working days. Made to order items including rings are dispatched within 1 week. This gives me time to make your jewellery, pack it and post it out to you.
All U.K. orders are sent by Royal Mail 1st Class. International orders are sent by Royal Mail International Tracked & Signed.
Alternatively you can buy a digital gift card here, delivered by email automatically. You can even choose the date for the gift card to send and include your own message.
Customs & Taxes
International orders can sometimes be delayed by customs and may include a charge by your country's postal service. Customers are responsible for any customs and import taxes, so please check if they apply for your location.
EU customers will need to pay Import Tax at the point of delivery.
Returns
If something's not quite right, please feel free to get in touch. I gladly accept returns and exchanges within 30 days. Refunds for returns always include the original cost of delivery.
Earrings are the only item that cannot be returned or exchanged, due to hygiene reasons.
Jewellery Repairs
If your jewellery needs repair please get in touch and I will be happy to repair it myself, send a replacement or offer a refund.
It's very important to me that you are happy with your order, so by contacting me to arrange return we can work out the best option for you.
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Handmade
Carefully handcrafted in South Wales, U.K.
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Ethically Sourced
Gemstones chosen from trusted sources.
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Recycled Silver
Used whenever possible.
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Eco-Friendly Packaging
Recycled & biodegradable packaging.
Free U.K. Delivery
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Honeydew Club is an independent jewellery business based in South Wales, U.K. Creating minimal sterling silver and gemstone jewellery, all handmade from ethically sourced materials.