Delivery & Returns

Delivery

After payment has been received, orders will be sent by Royal Mail within 1-3 working days. All U.K. orders are sent First Class and will arrive within 2-5 working days, including dispatch time.

International orders are sent by standard airmail and usually arrive within 1-3 weeks, depending on your location.

Customs

International orders can sometimes be delayed by customs and may include a charge by your country's postal service. Customers are responsible for any customs and import taxes, so please check if they apply for your location. 

Returns

If something's not quite right, please feel free to get in touch. I gladly accept returns and exchanges within 30 days.

Jewellery Repairs

If your jewellery needs repair please get in touch and I will be happy to repair it myself, send a replacement or offer a refund.

It's very important to me that you are happy with your order, so by contacting me to arrange return we can work out the best option for you. Return postage is free.